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Mailerlite Review 2024: Is It The Best Email Marketing Tool for Your Business?


In today’s digital marketing landscape, choosing the right email marketing tool can significantly impact your business’s ability to engage with your audience and drive conversions. This comprehensive Mailerlite review explores one of the most user-friendly and cost-effective platforms available, offering insights into its features, pricing, customer support, and how it stands up against the competition.

Whether you’re a small business owner, a marketer at a growing company, or a content creator looking to build your subscriber base, understanding the capabilities and limitations of Mailerlite is crucial in making an informed decision. Join us as we delve into the world of Mailerlite, examining why it may be the ideal solution for your email marketing needs.

Overview Mailerlite Review:

What is Mailerlite?

Mailerlite is a powerful email marketing solution designed to help businesses of all sizes streamline their communication, nurture leads, and drive sales through targeted email campaigns. Recognized for its user-friendly interface and affordability, Mailerlite has rapidly become a go-to tool for bloggers, startups, and small to medium-sized enterprises looking to engage their audience without breaking the bank.

At its core, Mailerlite’s mission is to simplify email marketing by providing a suite of intuitive tools that enable users to create beautiful email newsletters, automate marketing workflows, and analyze campaign performance. Whether you’re looking to send periodic updates, promotional offers, or personalized messages, Mailerlite offers a flexible platform to meet your needs.

Key Features:

Mailerlite stands out in the crowded email marketing space through its emphasis on simplicity and effectiveness. Some of its key features include:

  • Drag-and-Drop Editor: Easily design stunning emails without any coding knowledge. This feature allows users to customize templates or build emails from scratch by dragging and dropping elements like text boxes, images, and call-to-action buttons.
  • Automation Workflows: Automate your email marketing by setting up triggers based on subscriber actions. Welcome new subscribers, send birthday wishes, or nurture leads with targeted sequences.
  • Landing Pages and Pop-ups: Create landing pages and pop-ups that integrate seamlessly with your email campaigns, helping to increase conversions and grow your subscriber list.
  • Advanced Segmentation: Tailor your messages based on subscriber behavior and preferences. Segmenting your audience ensures that the right messages reach the right people at the right time.
  • Performance Analytics: Track the success of your email campaigns with detailed analytics. Monitor open rates, click-through rates, and conversions to continually refine your strategy.
  • Drag-and-Drop Editor: A screenshot of the editor in action, showing the user interface and a sample email being created.
  • Automation Workflows: A visual representation or flowchart of an automation workflow, illustrating how different triggers lead to specific email sequences.
  • Landing Pages and Pop-ups: Examples of beautifully designed landing pages and pop-ups created with Mailerlite.
  • Advanced Segmentation: A graphic or chart showing how segmentation can categorize subscribers into different groups based on their actions or preferences.

Features of Mailerlite

Mailerlite’s suite of features is designed to provide users with a comprehensive, easy-to-use platform for all their email marketing needs. From creating engaging newsletters to automating complex marketing workflows, Mailerlite offers a range of tools to help businesses connect with their audience effectively. Here, we explore the key features that set Mailerlite apart.

1. Email Campaigns

Mailerlite simplifies the process of designing, sending, and optimizing email campaigns. The platform’s user-friendly interface allows you to craft personalized messages that resonate with your audience. With its robust editor, you can easily add images, text, and buttons to create professional-looking emails without any prior design experience.

2. Automation

Automation is at the heart of Mailerlite’s offering, enabling users to set up workflows that trigger based on subscriber actions. From welcome series to follow-up emails, automation helps ensure timely communication with your audience, increasing engagement and conversions.

3. Landing Pages

Mailerlite includes a dedicated tool for creating landing pages that can help capture leads and grow your subscriber list. With a variety of templates and the same drag-and-drop editor used for emails, you can design landing pages that match your brand’s look and feel without needing any web development skills.

4. Subscriber Management

Effective subscriber management is crucial for targeted email marketing. Mailerlite offers advanced segmentation features, allowing you to group your subscribers based on their preferences, behavior, and other custom criteria. This ensures that you can send highly relevant content to different segments of your audience.

5. Analytics

Understanding the performance of your email campaigns is key to refining your strategy. Mailerlite provides comprehensive analytics, including open rates, click-through rates, and conversion data. These insights allow you to measure the effectiveness of your campaigns and make informed decisions to improve future emails.

By offering these powerful features in a user-friendly package, Mailerlite empowers businesses to execute sophisticated email marketing strategies with ease. Whether you’re looking to engage your existing audience or expand your reach, Mailerlite provides the tools you need to achieve your marketing goals.

Pros and Cons of Mailerlite

When considering Mailerlite as your email marketing tool, it’s important to weigh its strengths and limitations. Here, we outline the pros and cons of using Mailerlite to help you make an informed decision.


  1. User-Friendly Interface: Mailerlite is renowned for its intuitive, clean interface that makes email marketing accessible for beginners and efficient for experienced marketers. The platform simplifies creating and managing campaigns, automation, and subscriber lists.
  2. Affordability: With competitive pricing and a generous free plan, Mailerlite is an attractive option for small businesses and startups looking to maximize their marketing efforts without overspending. Its cost-effectiveness does not compromise on the quality or range of features offered.
  3. Comprehensive Features: From advanced automation to detailed analytics, Mailerlite offers a suite of features that cater to various aspects of email marketing. Whether it’s creating beautiful newsletters or setting up complex workflows, users have a robust toolset at their disposal.
  4. Excellent Customer Support: Users frequently praise Mailerlite for its responsive and helpful customer support team. Access to timely support can significantly enhance the user experience, especially when navigating new features or troubleshooting issues.
  5. Effective Segmentation and Personalization: The ability to segment audiences and personalize emails allows for more targeted and effective communication. Mailerlite’s tools enable users to tailor their messages based on subscriber behavior and preferences, leading to higher engagement rates.
Mailerlite Review
Mailerlite Review


  1. Limited Templates: Compared to some competitors, Mailerlite offers fewer email and landing page templates. This can be a drawback for users looking for a wide variety of design options right out of the box.
  2. Basic Automation Features: While Mailerlite’s automation capabilities are solid, they might be perceived as basic by users with very advanced or specific needs. Businesses looking for highly complex automation workflows might find the options somewhat limited.
  3. Learning Curve for Advanced Features: Although Mailerlite is praised for its ease of use, newcomers to email marketing or those transitioning from other platforms might face a learning curve, especially when exploring the more advanced features.
  4. Deliverability Issues: Some users have reported deliverability issues, where emails land in the spam folder or face delivery delays. It’s important to follow best practices for email marketing to minimize these risks.
  5. Integration Limitations: While Mailerlite integrates with many popular apps and services, its integration capabilities may not be as extensive as some of its competitors. This could be a concern for businesses that rely heavily on a broad ecosystem of tools.

Pricing of Mailerlite

Understanding the pricing structure of an email marketing tool is crucial for businesses to budget effectively and choose a service that offers the best value for their needs. Mailerlite’s pricing is designed to be affordable and scalable, accommodating the growth of your business or subscriber list. Here, we break down the pricing tiers and features included, making it easier to determine if Mailerlite is the right choice for you.

Free Plan:

Mailerlite’s free plan is particularly attractive for small businesses, startups, and individuals just beginning their email marketing journey. It includes:

  • Up to 1,000 subscribers
  • 12,000 emails per month
  • Access to essential features such as email campaigns, automation, and basic segmentation

This plan is a great starting point, allowing you to explore many of Mailerlite’s features without any financial commitment.

As your needs grow, Mailerlite offers several paid plans based on the size of your subscriber list, each including unlimited email sends per month and access to advanced features. The pricing is as follows:

  • 1 – 1,000 subscribers: Starting at $10/month
  • 1,001 – 2,500 subscribers: Starting at $15/month
  • 2,501 – 5,000 subscribers: Starting at $30/month
  • 5,001 – 10,000 subscribers: Starting at $50/month

And so on, with prices increasing incrementally with the number of subscribers. For subscriber counts above 10,000, Mailerlite provides customized pricing options to fit your specific needs.

Advanced Features for Paid Plans:

Switching to a paid plan unlocks a plethora of advanced features, including:

  • A/B testing
  • Custom HTML editor
  • Newsletter templates
  • Advanced segmentation
  • Delivery by time zone
  • Auto resend to non-openers

These features are designed to enhance your email marketing campaigns and improve engagement with your audience.


Mailerlite also offers additional services such as dedicated IP addresses and custom design templates for an extra fee. These add-ons can further optimize your email marketing efforts and ensure better deliverability and branding.

User Experience of Mailerlite

The user experience (UX) is a critical factor in selecting an email marketing tool, as it directly impacts how efficiently and effectively you can execute your campaigns. Mailerlite is acclaimed for providing a streamlined and intuitive user experience, catering to both novices and experienced marketers alike. Here’s a detailed look at the aspects that contribute to the positive user experience of Mailerlite.

Ease of Use:

Mailerlite’s dashboard is designed with simplicity in mind, ensuring that all features are easily accessible and understandable, even for those with no prior email marketing experience. Users can quickly navigate through different sections like Campaigns, Subscribers, and Automation, thanks to a clear and organized interface.

Drag-and-Drop Editor:

One of the standout features contributing to Mailerlite’s exceptional user experience is its drag-and-drop email editor. This tool allows users to create professional-looking emails without any technical knowledge. You can add images, text blocks, buttons, and more with just a few clicks.

Automation Workflow Builder:

Mailerlite’s automation workflow builder is both powerful and user-friendly, enabling marketers to set up complex email sequences with ease. The visual builder helps you understand the flow of your automation at a glance, making it simple to adjust triggers and actions as needed.

Responsive Customer Support:

A significant part of the user experience is the support received when issues arise. Mailerlite offers responsive customer support through various channels, including email and live chat. The availability of extensive resources such as tutorials, webinars, and a comprehensive knowledge base further enhances the UX by empowering users to find solutions independently.

Mobile Responsiveness:

With the increasing use of mobile devices for work-related tasks, Mailerlite’s mobile-responsive design ensures a seamless experience across all platforms. Whether you’re checking your campaign’s performance on the go or managing subscriber lists from your phone, Mailerlite’s interface adapts to fit your device’s screen size.

Customization and Personalization:

Mailerlite enables a high degree of customization and personalization in your email marketing campaigns. Users can easily segment their audience and tailor messages to meet the specific needs and interests of their subscribers, enhancing the effectiveness of their campaigns.

Customer Support of Mailerlite

An essential aspect of any service, especially in the digital and SaaS sectors, is the quality and availability of customer support. Mailerlite distinguishes itself by offering comprehensive customer support that is both responsive and helpful, ensuring users can overcome any challenges they encounter swiftly. Here’s an in-depth look at the customer support structure of Mailerlite.

Multiple Channels of Support:

Mailerlite provides support through various channels, ensuring that users can access help in the way that suits them best. These channels include:

  • Email Support: Available for all users, including those on the free plan, offering detailed solutions to any queries or issues.
  • Live Chat: Reserved for paying customers, live chat offers real-time assistance, significantly reducing the resolution time for urgent issues.
  • 24/7 Support: For critical issues, Mailerlite ensures there’s always someone available to assist, regardless of time zone differences.
mailerlite review

Extensive Knowledge Base:

In addition to direct support channels, Mailerlite boasts an extensive knowledge base that includes articles, guides, and tutorials covering a wide range of topics. From getting started with your first campaign to understanding complex features like automation and segmentation, the knowledge base is designed to empower users to find answers independently.

Community and Webinars:

Beyond traditional support, Mailerlite fosters a sense of community among its users. The platform hosts regular webinars on various aspects of email marketing, offering valuable insights and tips. Moreover, the Mailerlite community provides a platform for users to share experiences, ask questions, and learn from one another.

Continuous Improvement Based on Feedback:

Mailerlite places a strong emphasis on user feedback for continuous improvement. The team actively seeks suggestions and critiques, demonstrating a commitment to evolving the platform in ways that genuinely benefit its user base.

Training and Onboarding:

For businesses that require additional support getting started, Mailerlite offers personalized training and onboarding sessions. These tailored experiences help ensure that new users can quickly become proficient with the platform, maximizing their email marketing efforts from the outset.

Comparisons with Competitors

When selecting an email marketing tool, it’s crucial to understand how different platforms stack up against each other. Mailerlite, with its suite of features and user-centric approach, holds a competitive position in the market. Here, we compare Mailerlite with some of its key competitors to help you make an informed decision.

Mailerlite vs. Mailchimp

  • Ease of Use: Both platforms are known for their user-friendly interfaces, though Mailerlite often receives slightly higher marks for simplicity and ease of navigation.
  • Pricing: Mailerlite is generally considered more affordable, especially for users with smaller subscriber lists, offering a more generous free plan compared to Mailchimp.
  • Features: Mailchimp offers a broader range of features and integrations, but Mailerlite’s features are often seen as more straightforward and easier to use for the core needs of email marketing.
  • Customer Support: Mailerlite tends to have more favorable reviews regarding customer support responsiveness and helpfulness, especially for users on free or lower-tier plans.
  • Image suggestion: A comparison table highlighting key differences in pricing, features, ease of use, and customer support between Mailerlite and Mailchimp.

Mailerlite vs. Getresponse

  • Pricing: Mailerlite offers more competitive pricing and a free plan, whereas Constant Contact does not have a free tier and is generally higher priced.
  • User Experience: Both platforms offer a good user experience, but Mailerlite’s interface is often praised for its minimalistic design and ease of use.
  • Features: Constant Contact provides a wide array of features and is particularly strong in event management tools, which Mailerlite lacks. However, for straightforward email marketing needs, Mailerlite covers the essentials very effectively.
  • Customer Support: Constant Contact offers extensive support options, but Mailerlite’s approachable and responsive support team is highly valued by its user base.


In conclusion, Mailerlite offers a compelling option for anyone looking to launch or optimize their email marketing campaigns. By providing an intuitive platform with essential features and dedicated support, Mailerlite empowers marketers to connect with their audience in meaningful ways, fostering growth and engagement in an increasingly crowded digital space.

FAQ about Mailerlite

1. Can I use Mailerlite for free?

Yes, Mailerlite provides a free plan that includes access to core features such as email campaigns, automation, and basic segmentation. The free plan allows up to 1,000 subscribers and 12,000 emails per month.

2. Does Mailerlite offer automation features?

Yes, Mailerlite includes automation features that allow you to create custom workflows for sending targeted emails based on subscriber actions, engagement, or other criteria. This includes welcome emails, birthday messages, and follow-up sequences.

3. Is Mailerlite suitable for beginners?

Absolutely. Mailerlite is known for its user-friendly interface and easy-to-use features, making it an excellent choice for beginners and those with limited technical expertise. The platform also offers extensive resources and customer support to help users get started and optimize their campaigns.

4. How does Mailerlite compare to its competitors?

Mailerlite stands out for its affordability, simplicity, and focus on essential email marketing features. While it may offer fewer templates and integrations compared to some competitors like Mailchimp or Constant Contact, its ease of use and responsive customer support make it a compelling choice for many businesses.

5. What kind of customer support does Mailerlite offer?

Mailerlite offers customer support through email and live chat, with 24/7 availability for critical issues. Additionally, users can access a comprehensive knowledge base, community forums, and regular webinars for further assistance and learning.

6. Can I create landing pages with Mailerlite?

Yes, Mailerlite includes tools for creating landing pages and pop-ups that can help you capture leads and grow your subscriber list. The platform offers a range of templates and a drag-and-drop editor for easy customization.

7. Does Mailerlite provide analytics for email campaigns?

Yes, Mailerlite provides detailed analytics and reporting features that allow you to track the performance of your email campaigns. This includes metrics like open rates, click-through rates, and conversion data, helping you to understand your audience and refine your strategy.

8. How does Mailerlite ensure email deliverability?

Mailerlite employs several best practices to maximize email deliverability, including domain authentication, ongoing monitoring of sending practices, and adherence to anti-spam laws. Users are also encouraged to maintain healthy subscriber lists and follow content guidelines to improve deliverability rates.